Why Work With Us?
Job Opportunities
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Job Purpose
We are looking for a responsible Customer Service to resolve problems of members and merchants on daily transactions and promotional packages. Duties of the Customer Service include providing support to our managers, employees and agents, assisting in phone calls and text messages, and giving support to walk in customers.
Roles & Responsibilities
- Answer and direct phone calls
- Assist in the preparation of regularly scheduled reports
- Maintains members’ complaints records by updating information in the database
- Assist new member enrolment
- Resolves product or service problems by clarifying the members and merchants complaints; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction; and following up to ensure resolution
- Provide general support to visitors
- Act as the point of contact for internal and external clients
- Any other duties as and when assigned from time to timeRequirements
- Knowledge of office management systems and procedures
- Working knowledge of office equipment, like printers and fax machines
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritise work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organisational skills with the ability to multi-task
- Minimum diploma in any field
- Minimum 1 year of working experience in customer service -
Roles & Responsibilities
- To conduct product knowledge, workshop & health training to distributors and customers.
- Prepare write up about health and company product that will be featured in social media and newsletter.
- Identify and evaluate the product offering of competitors.
- Assessing nutritional needs and to provide nutritional consultancy to customers online and offline.
- Structure learning programmes for distributors on nutrition.
- To promote company’s product and programme to all distributors.
- To assist in planning and research of new health & nutritional product, ingredients, market intelligence, and development of content & business plan.
- Developing marketing materials for a range of health supplements.
- Perform ad-hoc task as assigned by the management.Requirements
- Applicant must have at least 5 years’ experience in similar position.
- Candidate must possess at least a Degree in Dietetics or Nutritionist
- Must excel in a fast-paced environment being a team player with good interpersonal skills.
- Must carry a positive attitude with the eagerness to learn and excel.
- Possess strong public speaking skills and able to converse fluently in Mandarin, English and Bahasa Malaysia.
- Excellent written and verbal communication skills.
- Required language(s): Mandarin, English, Bahasa Malaysia -
Job Purpose
Ensure all desired message and the image is conveyed to agents and customers. Junior Designer is responsible for company’s design team to perform top quality designing materials and overall visual aspects of marketing, branding or media campaign and coordinates the work with other in-house staffs.
Roles & Responsibilities
- Responsible to conceptualize, design, develop layout, specifications and production of all marketing materials for a variety of media, project and campaigns
- Research and update with different design trends, knowledge of industry trend, and branding ideas
- Work closely with marketing team to interpret the company’s needs and to meet company’s objectives
- Ensure creativity in developing product branding and proof-reading of all materials
- To develop design briefs and sourcing for quality content for social media and update to clarify design issues
- All projects artwork approval preparation, features description preparation, records and safekeeping
- Create opportunities to innovate design
- Perform other duties and responsibilities that may be assigned by Management / Superior from time to timeRequirements
- Applicant must have at least 1 year of advertising, design agency or event background.
- Must demonstrate the ability to conceptualise, design and execute a variety of projects.
- Must possess strong design sense and creativity while adhering to strict brand guidelines.
- Must be meticulous with great organisational skills, have the ability to multi-task and come up with creative solutions within a limited timeframe.
- Must excel in a fast-paced environment being a team player with good interpersonal skills.
- Must carry a positive attitude with the eagerness to learn and excel.
- Proficient with Adobe Illustrator, Photoshop, Indesign.
- Knowledge of video production will be an added advantage.
- Required language(s): English, Bahasa Malaysia, Mandarin
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Job Purpose
Preparing, managing and copywriting all marketing and branding for the company and activities within the marketing department. To ensure all marketing strategy for the company are in line with company objectives. Oversees the production of all promotional materials and marketing campaigns. Reports marketing and sales results to management team.
Roles & Responsibilities
- Coordinate with agents and internal designers to align on the concept
- To provide creative input in brand messaging and creative communications
- Responsible for managing the execution of e-commerce strategy business plan to achieve sales growth of the Company for both short-term and long term.
- Execute digital advertising campaign and liaises with the internal and external parties.
- Generate fortnightly and monthly reports and provide regular updates to Management.
- Collaborate across departments to generate ideas for products/campaign/events to optimize brand exposure and leads collection.
- Analyze and evaluate the competitive environment in different region. Works to improve company’s market position, and to achieve targets.
- Oversee and manage branding for company, including logo usage, messaging and brand attributes.
- Design and implement the marketing and activation strategies for customer/product campaigns and reach out to desired customers.
- Responsible to obtain and study market information, identify competitive movement, market demand and trends for effective planning.
- Ensure programs and activities are executed within the approved budget to meet KPIs and timelines.
- Perform ad-hoc task as assigned by the management.Requirements
- Applicant must possess at least Bachelor Degree in Marketing or a related field.
- Exposure in writing marketing content relating to nutrition, cosmetics, or other consumer or lifestyle products would be advantageous.
- Must excel in a fast-paced environment being a team player with good interpersonal skills.
- Must carry a positive attitude with the eagerness to learn and excel.
- Knowledge in Social Media Marketing as added advantage.
- Excellent written and verbal communication skills.
- Required language(s): English, Bahasa Malaysia, Mandarin -
Job Purpose
Preparing, managing and copywriting all digital marketing materials and activities within the marketing department. To ensure all marketing strategy for the company are in line with company objectives. Reports sales results to management team.
Roles & Responsibilities
- Creating interesting and attractive advertisement content and visuals to attract more customers
- Create opportunities and implement sales strategies to increase company sales
- Follow up customer from database list
- Provide high standard service to customers
- Ensure stock fulfilment to meet customer's expectation
- Social Media Content Management
- Generate and analyze sales report, suggest for improvement areas in overall sales strategies and performanceRequirements
- Fresh graduates are welcome to apply
- Must excel in a fast-paced environment being a team player with good interpersonal skills.
- Must carry a positive attitude with the eagerness to learn and excel.
- Exposure in writing marketing content relating to nutrition, cosmetics, or other consumer or lifestyle products would be advantageous.
- Knowledge in Social Media Marketing as added advantage.
- Excellent written and verbal communication skills.
- Required language(s): English, Mandarin -
Job Purpose
We are looking for a responsible Personal Assistant cum Admin to perform a variety of administrative and clerical tasks. Duties of the Personal Assistant cum Admin include providing support to our managers, employees and agents, assisting in daily office needs and managing our company’s general administrative activities.
Roles & Responsibilities
- Manage all daily administrative tasks in the office
- Organise and schedule appointments
- Plan meetings and take detailed minutes
- Prepare minutes of meeting, letters, memo etc
- Write and distribute email, correspondence memos, letters, faxes and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Update and maintain office policies and procedures
- Order office supplies
- Maintain contact lists
- Act as the point of contact for internal and external clientsRequirements
- Proven experience as an administrative assistant, virtual assistant or office admin assistant
- Knowledge of office management systems and procedures
- Working knowledge of office equipment, like printers and fax machines
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- Additional qualification as an Administrative assistant or Secretary will be a plus
Get in touch at hello@27group.com.my
Remark:
You are welcome to email us too if your desired career is not stated in the list!